Intermittent BSOD's over last few months

SDL93 · Sep 16, 2023

I've been getting BSOD's over the last few months ranging from MEMORY_MANAGEMENT to SYSTEM_SERVICE_EXCEPTION. I've reinstalled Windows multiple times, got a new M.2 NVME drive and reinstalled Windows onto that in case it was an issue with my other drive. Also updated my BIOS in case it was something wrong with that.

Just had another BSOD there and when I booted it BSOD again but this time it was PAGE_FAULT_IN_NON_PAGED_AREA. Not really sure the best way to proceed, I don't have a huge knowledge on troubleshooting or where to even start. They seem to only really happen when I'm gaming as well.

I've attached a zip of Minidumps from the last few crashes. Also the zip file from V2 collector. Any help or advice would be greatly appreciated!

zbook · Sep 16, 2023

Please perform the following steps in sequence:

1) Increase the free space on C: so that there is > 30 GB free space

2) Run Tuneup plus > post a share link into this thread using one drive, drop box, or google drive

https://www.tenforums.com/attachments/bsod-crashes-debugging/360139d1645183596-batch-files-use-bsod-debugging-tuneup_plus_log.zip

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

3) Run Get memory configuration > post a share link into this thread using one drive, drop box, or google drive

https://www.tenforums.com/attachments/bsod-crashes-debugging/317051d1612150787-batch-files-use-bsod-debugging-getmemoryconfiguration.bat

4) Turn off Windows fast startup:

Turn On or Off Fast Startup in Windows 11 Tutorial

This tutorial will show you how to turn on or off fast startup in Windows 11. There are three startup modes in Windows: Cold (traditional) Wake-from-hibernation Fast Starting with Windows 8.x, the default shutdown and restart scenario has been updated and named fast startup. Fast startup...

www.elevenforum.com

5) Create a new restore point

Create System Restore Point in Windows 11 Tutorial

This tutorial will show you how to manually create a restore point in Windows 11. Turning on system protection for a drive allows System Restore to include the drive when restore points are created so you can undo undesired system changes by reverting to a previous point in time. System...

www.elevenforum.com

6) The BIOS Version/Date American Megatrends Inc. 3202, 15/06/2023

Upgrade the BIOS: 3202 > 3205

7) Swap test RAM displayed on the Qualified Vendor List (QVL)

ROG STRIX B550-F GAMING | Motherboards | ROG United States

rog.asus.com

8) If QVL RAM swap testing is not immediately available then run Memtest86+ continuously for 8 or more passes

Memtest86+ | The Open-Source Memory Testing Tool

Memtest86+ is an advanced, free, open-source, stand-alone memory tester for 32- and 64-bit computers (UEFI & BIOS supported)

www.memtest.org

MemTest86+ - Test RAM

Test your RAM with MemTest 86+

www.tenforums.com

Just one error is a test fail and testing can be aborted

Take pictures > post images or share links into this thread using one drive, drop box, or google drive

SDL93 · Sep 16, 2023

zbook said:
Please perform the following steps in sequence:

1) Increase the free space on C: so that there is > 30 GB free space

2) Run Tuneup plus > post a share link into this thread using one drive, drop box, or google drive

https://www.tenforums.com/attachments/bsod-crashes-debugging/360139d1645183596-batch-files-use-bsod-debugging-tuneup_plus_log.zip

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

3) Run Get memory configuration > post a share link into this thread using one drive, drop box, or google drive

https://www.tenforums.com/attachments/bsod-crashes-debugging/317051d1612150787-batch-files-use-bsod-debugging-getmemoryconfiguration.bat

4) Turn off Windows fast startup:

Turn On or Off Fast Startup in Windows 11 Tutorial

This tutorial will show you how to turn on or off fast startup in Windows 11. There are three startup modes in Windows: Cold (traditional) Wake-from-hibernation Fast Starting with Windows 8.x, the default shutdown and restart scenario has been updated and named fast startup. Fast startup...

www.elevenforum.com

5) Create a new restore point

Create System Restore Point in Windows 11 Tutorial

This tutorial will show you how to manually create a restore point in Windows 11. Turning on system protection for a drive allows System Restore to include the drive when restore points are created so you can undo undesired system changes by reverting to a previous point in time. System...

www.elevenforum.com

6) The BIOS Version/Date American Megatrends Inc. 3202, 15/06/2023

Upgrade the BIOS: 3202 > 3205

7) Swap test RAM displayed on the Qualified Vendor List (QVL)

ROG STRIX B550-F GAMING | Motherboards | ROG United States

rog.asus.com

8) If QVL RAM swap testing is not immediately available then run Memtest86+ continuously for 8 or more passes

Memtest86+ | The Open-Source Memory Testing Tool

Memtest86+ is an advanced, free, open-source, stand-alone memory tester for 32- and 64-bit computers (UEFI & BIOS supported)

www.memtest.org

MemTest86+ - Test RAM

Test your RAM with MemTest 86+

www.tenforums.com

Just one error is a test fail and testing can be aborted

Take pictures > post images or share links into this thread using one drive, drop box, or google drive

Thanks very much, I will run through these step by step and let you know how I get on.

SDL93 · Sep 24, 2023

zbook said:
Please perform the following steps in sequence:

1) Increase the free space on C: so that there is > 30 GB free space

2) Run Tuneup plus > post a share link into this thread using one drive, drop box, or google drive

https://www.tenforums.com/attachments/bsod-crashes-debugging/360139d1645183596-batch-files-use-bsod-debugging-tuneup_plus_log.zip

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

3) Run Get memory configuration > post a share link into this thread using one drive, drop box, or google drive

https://www.tenforums.com/attachments/bsod-crashes-debugging/317051d1612150787-batch-files-use-bsod-debugging-getmemoryconfiguration.bat

4) Turn off Windows fast startup:

Turn On or Off Fast Startup in Windows 11 Tutorial

This tutorial will show you how to turn on or off fast startup in Windows 11. There are three startup modes in Windows: Cold (traditional) Wake-from-hibernation Fast Starting with Windows 8.x, the default shutdown and restart scenario has been updated and named fast startup. Fast startup...

www.elevenforum.com

5) Create a new restore point

Create System Restore Point in Windows 11 Tutorial

This tutorial will show you how to manually create a restore point in Windows 11. Turning on system protection for a drive allows System Restore to include the drive when restore points are created so you can undo undesired system changes by reverting to a previous point in time. System...

www.elevenforum.com

6) The BIOS Version/Date American Megatrends Inc. 3202, 15/06/2023

Upgrade the BIOS: 3202 > 3205

7) Swap test RAM displayed on the Qualified Vendor List (QVL)

ROG STRIX B550-F GAMING | Motherboards | ROG United States

rog.asus.com

8) If QVL RAM swap testing is not immediately available then run Memtest86+ continuously for 8 or more passes

Memtest86+ | The Open-Source Memory Testing Tool

Memtest86+ is an advanced, free, open-source, stand-alone memory tester for 32- and 64-bit computers (UEFI & BIOS supported)

www.memtest.org

MemTest86+ - Test RAM

Test your RAM with MemTest 86+

www.tenforums.com

Just one error is a test fail and testing can be aborted

Take pictures > post images or share links into this thread using one drive, drop box, or google drive

Hello,

I've ran through the list that you posted above.

1. I've increased the space on my C drive so I have about 200GB overall now.

2. Ran Tuneup plus, had to run it a few times for it to work successfully, restore health kept sticking at 62.3%. Link below.

Tuneup_log 2023-09-24 at 09-01-43.zip

drive.google.com

3. GetMemory ran and picture attached. I noticed my RAM slots were in DIMM slots B1 and A1, so I checked my mobos manual and seen they should ideally be in B2 & A2 so I switched them. Turned the PC on and it wouldn't boot, tried again with 1x stick in DIMM B2 and it done the same, I then switched the RAM sticks around and it booted fine?

RAM_info

Memory Modules: Tag BankLabel Capacity(GB) Manufacturer PartNumber Speed --- --------- ------------ ------------ ---------- ----- Physical Memory 1 BANK 1 8 Patriot Memory 3200 C16 Series 3200 Physical Memory 3 BANK 3 8 Patr...

docs.google.com

4. Windows Fast startup turned off.

5. Restore point created.

6. BIOS updated to 3205.

7. Can’t get new RAM just now but planning on it next paycheck.

8. Ran Memtest and it didn’t even get through one pass, I done this after I switched the RAM DIMM slots.. Picture attached.

ubuysa · Sep 24, 2023

The dumps also point at RAM being the problem here.

zbook · Sep 24, 2023

1) Please test one RAM module at a time in the same DIMM as needed to confirm the malfunctioning module.

Then use a single RAM module (check the MB manual to see if there is an optimal DIMM).

2) Run:

Crucial System Scanner | Memory Upgrade Scanner | Crucial

Upgrade your system storage with our range of solid state drives. Find prices, specs and customer reviews to help choose the best device for you.

www.crucial.com

3) Download and install onto the desktop: Windows 11 iso

Download Official Windows 11 ISO file from Microsoft Tutorial

This tutorial will show you how to download an official Windows 11 ISO file from Microsoft. Microsoft provides ISO files for Windows 11 to download. You can use these ISO files to clean install or in-place upgrade Windows 11. The Flight Hub can also help you keep updated on which Windows 11...

www.elevenforum.com

Download Windows 11

4) Uninstall any of these non-Microsoft software:
a) antivirus
b) firewall
c) drive encryption

5) Place the computer into clean boot

Perform a Clean Boot in Windows 11 to Troubleshoot Software Conflicts Tutorial

This tutorial will show you how to perform a clean boot to start Windows 10 or Windows 11 using a minimal set of drivers and startup programs for troubleshooting application conflicts. Troubleshooting Windows can be a complex process due to the many different drivers, settings, and programs...

www.elevenforum.com

6) Perform an in place upgrade repair:

Repair Install Windows 11 with an In-place Upgrade Tutorial

This tutorial will show you how to do a repair install of Windows 11 by performing an in-place upgrade without losing anything. If you need to repair or create a new recovery partition or having problems with the Windows 11 operating system on your PC, and the usual solutions will not fix it...

www.elevenforum.com

Second scannow:

Code:

2023-09-24 09:01:10, Info                  CSI    00000333 [SR] Cannot repair member file [l:18]'system.core.ni.dll' of NetFx4-system_core_ni, version 4.0.15912.0, arch amd64, versionScope neutral, pkt {l:8 b:b03f5f7f11d50a3a} in the store, hash mismatch
2023-09-24 09:01:10, Info                  CSI    00000335 [SR] Cannot repair member file [l:18]'system.core.ni.dll' of NetFx4-system_core_ni, version 4.0.15912.0, arch amd64, versionScope neutral, pkt {l:8 b:b03f5f7f11d50a3a} in the store, hash mismatch
2023-09-24 09:01:10, Info                  CSI    00000336 [SR] This component was referenced by [l:82]'Microsoft-Windows-NetFx4-US-OC-Package~31bf3856ad364e35~amd64~~10.0.22621.1.NetFx4'
2023-09-24 09:01:10, Info                  CSI    00000339 [SR] Could not reproject corrupted file \??\C:\Windows\Microsoft.NET\Framework64\v4.0.30319\NativeImages\\system.core.ni.dll; source file in store is also corrupted
2023-09-24 09:01:27, Info                  CSI    000003d6 [SR] Verifying 78 components
2023-09-24 09:01:27, Info                  CSI    000003d9 [SR] Repairing 1 components
2023-09-24 09:01:27, Info                  CSI    000003dc [SR] Cannot repair member file [l:18]'system.core.ni.dll' of NetFx4-system_core_ni, version 4.0.15912.0, arch amd64, versionScope neutral, pkt {l:8 b:b03f5f7f11d50a3a} in the store, hash mismatch
2023-09-24 09:01:27, Info                  CSI    000003de [SR] Cannot repair member file [l:18]'system.core.ni.dll' of NetFx4-system_core_ni, version 4.0.15912.0, arch amd64, versionScope neutral, pkt {l:8 b:b03f5f7f11d50a3a} in the store, hash mismatch
2023-09-24 09:01:27, Info                  CSI    000003df [SR] This component was referenced by [l:82]'Microsoft-Windows-NetFx4-US-OC-Package~31bf3856ad364e35~amd64~~10.0.22621.1.NetFx4'
2023-09-24 09:01:27, Info                  CSI    000003e2 [SR] Could not reproject corrupted file \??\C:\Windows\Microsoft.NET\Framework64\v4.0.30319\NativeImages\\system.core.ni.dll; source file in store is also corrupted

Code:

Memory Modules:

Tag               BankLabel Capacity(GB) Manufacturer   PartNumber      Speed
---               --------- ------------ ------------   ----------      -----
Physical Memory 1 BANK 1               8 Patriot Memory 3200 C16 Series  3200
Physical Memory 3 BANK 3               8 Patriot Memory 3200 C16 Series  3200


Total Memory:
16GB

Total Memory Slots:
4

Used Memory Slots:
2