Solved Laptop overheating

Klaus · Mar 14, 2024

Hi there,
For a few weeks, I'm having problems when the laptop sleeps or hibernates. While I'm working on the computer everything is fine, but as soon as I close the lid (power settings = sleep) the Laptop heats up and finally shuts down when the maximum temperature is reached. The same is true if the system hibernates. The second page was created after just 1 hour of sleep. How can I find out what the Computer is doing when it is supposed to sleep? Can someone help? By the way, I checked the fans and all updates are applied.

Hazel123 · Mar 14, 2024

I just turn off sleep in settings

antspants · Mar 14, 2024

Hi Klaus, welcome to the ElevenForums

Are you leaving the charge cable in? If so do you think that might have something to do with the overheating?

antspants · Mar 14, 2024

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antspants · Mar 14, 2024

HP PC Hardware Diagnostics Windows v2.5.0.0

Klaus · Mar 14, 2024

antspants said:
HP PC Hardware Diagnostics Windows v2.5.0.0

Thank you, but I have run all Diagnostic Tools and they all return with "No problem detected"

Klaus · Mar 14, 2024

antspants said:
Hi Klaus, welcome to the ElevenForums

Are you leaving the charge cable in? If so do you think that might have something to do with the overheating?

Thank you. I always had the charge cable in but I will give it a try.

Klaus · Mar 14, 2024

Hazel123 said:
I just turn off sleep in settings

View attachment 90241

That's what I'm doing right now.

Flashorn · Mar 15, 2024

Klaus said:
That's what I'm doing right now.

HI Klaus!

I have the same as @Hazel123 for the sleep.
When I'm using it (notebook) it's on and when I finish, I turn it off.
What are the temps like when you play games or doing other CPU
intensive programs if any?
Those cores are meant to run hot. The TDP is 100*C and if you don't
get to say 95 or 96*C then I wouldn't worry about it.
How long have you had the Omen for?
Do keep it on your desk at all times ?
Do you run it on battery?
Are the fans programmable? (fan profile)
Is the notebook on a stand?

Sqrly · Mar 15, 2024

Have you checked the event logs?

VladdyProsa · Mar 15, 2024

The core temps of my processor usually go up to 85°C, but only under very heavy loads (e.g. while running Intel Burn Test) :hot:

Winuser · Mar 15, 2024

I had that happen on my HP laptop once. For me the problem was caused by Modern Standby. I was lucky and was able to turn it off. This link may be of some help. What Is Modern Standby? How to Disable It Windows 10/11? - MiniTool

Klaus · Mar 15, 2024

Sqrly said:
Have you checked the event logs?

Yes. I have. It states shutdowns because core temperature reached 97 degrees.

Klaus · Mar 15, 2024

VladdyProsa said:
The core temps of my processor usually go up to 85°C, but only under very heavy loads (e.g. while running Intel Burn Test)

I'm not a gamer and normally the core temperature is about 40 degrees, but in sleep mode, it goes up to 97 degrees and then the PC shuts down

cereberus · Mar 15, 2024

Fan is not working or is blocked is normal issue.

Klaus · Mar 15, 2024

cereberus said:
Fan is not working or is blocked is normal issue.

The laptop is 9 months old. I have blown out the dust recently and have run the fan test and the fan is working as supposed.

antspants said:
HP PC Hardware Diagnostics Windows v2.5.0.0

Done it already

Klaus · Mar 15, 2024

antspants said:
Hi Klaus, welcome to the ElevenForums

Are you leaving the charge cable in? If so do you think that might have something to do with the overheating?

Will try. thank you

Klaus · Mar 15, 2024

Winuser said:
I had that happen on my HP laptop once. For me the problem was caused by Modern Standby. I was lucky and was able to turn it off. This link may be of some help. What Is Modern Standby? How to Disable It Windows 10/11? - MiniTool

I've disabled Modern Standby but now the Computer shuts down when closing the lid because S3 seems not to be available

glasskuter · Mar 15, 2024

Klaus said:
I've disabled Modern Standby but now the Computer shuts down when closing the lid because S3 seems not to be available

Something does not sound kosher here to me. Would you please open a command prompt as admin and type powercfg -a
Please post a screenshot

TechnoMage2021 · Mar 15, 2024

One bad thing about laptops, in General, is their cooling fans. They are almost impossible to clean properly. Blowing out the dust can help, but a thorough disassembly and cleaning is not possible for the average user.

When the CPU cooler on my desktop began to get noisy, where I could hear it speed up as I worked the CPU, I shut down the system, removed the cooling fan/heat sink assembly and thorough cleaned everything. I even added a couple of drops of high grade oil to the main bearing on the fan.
Once I had re-assembled everything, the fan was Silent! And, I could not hear it speed up as the CPU was worked harder, like during a virus scan.
That's just a little bit of annual maintenance. Much more difficult on a laptop.

I was given a very nice, BIG, HP Laptop with a cooling fan that was completely Frozen. How I dealt with that is another story for another day.

TM