Printing From Browsers Problem

Winuser · Dec 12, 2023

I recently purchased a Brother MFC L2730DW printer. I have it setup on my two desktops I'll call them new and old. Both of them are on the latestCanary build. I tried printing a recipe in Edge Canary and Firefox on the old desktop. It wouldn't print. The preview never loaded. When I try to open the printer queue I get an error about needing a program from the MS Store to open it. I then tried printing a document as a test and the printer worked ok. On the new desktop the recipe prints ok in Firefox. When I print the recipe using Edge Canary the second page is upside-down. On the old desktop I'm going to do a repair install and see what happens. Does anyone have any suggestions on how to get Edge printing correctly on the new desktop? I'll worry about the old desktop after I try doing the repair install. I almost forgot to mention that I went ahead and installed all the software from Brother on both computers.

Ghot · Dec 12, 2023

Winuser said:
I get an error about needing a program from the MS Store

Did you go to the MS Store and get the program it said you needed, on the old computer?

Winuser · Dec 12, 2023

Ghot said:
Did you go to the MS Store and get the program it said you needed, on the old computer?

Yes I did and the Store was unable to find any programs. I'm doing the repair install. I'm actually doing the second try. For some reason I have trouble getting the desktop to update on the first try. Even if it's a repair install.

MitchInHome · Dec 12, 2023

Winuser said:
I almost forgot to mention that I went ahead and installed all the software from Brother on both computers

I have a MFC-2700DW Sorry can't help you with your specific problem with Edge Canary but I had a problem with these from Brother:

all on Nov 28 2023. It caused the printer to not only stop working but also I could not get my OpenOffice (4 1 14) programs to work. Thankfully had a Macrium B/U done that AM, saved my bacon

Winuser · Dec 12, 2023

MitchInHome said:
I have a MFC-2700DW Sorry can't help you with your specific problem with Edge Canary but I had a problem with these from Brother:
View attachment 81047 all on Nov 28 2023. It caused the printer to not only stop working but also I could not get my OpenOffice (4 1 14) programs to work. Thankfully had a Macrium B/U done that AM, saved my bacon

I know it's not the printer because it does print.

glasskuter · Dec 12, 2023

MitchInHome said:
Thankfully had a Macrium B/U done that AM, saved my bacon

Good for you. Doesn't it feel satisifying to know you're protected like that? I wish everyone who owns a computer was as pro-active as you.
This seems like another one of those instances where getting driver updates through WU might be a bad idea.

MitchInHome · Dec 12, 2023

Winuser said:
I know it's not the printer because it does print

For what its worth so did mine ................. both Notepad and printer test

Winuser · Dec 12, 2023

The repair install on my old desktop didn't help. I uninstalled the printer and queue in Device manager and I'm running the softwareinstall I downloaded from Brother.

Winuser · Dec 12, 2023

glasskuter said:
Good for you. Doesn't it feel satisifying to know you're protected like that? I wish everyone who owns a computer was as pro-active as you.
This seems like another one of those instances where getting driver updates through WU might be a bad idea.

I have very mixed feelings when someone loses files because even though the files were important they didn't have a backup.

Winuser · Dec 12, 2023

I've had a little success on my old desktop. I can print from Firefox. I would say that it's a bug in the Canary build 26010 except I can print from Edge on my new desktop. The only problem I have printing from Edge on my new desktop is that the even pages are upside down.

Winuser · Dec 13, 2023

I found a way to print multible pages in Edge without the even pages being upside down. If I select Print using system dialog the even pages print upright. Still haven't found a way to get the printer queue to open. I guess I'll have to wait and see if the next Canary build fixes my problem.

Wynona · Dec 13, 2023

Winuser said:
I recently purchased a Brother MFC L2730DW printer. I have it setup on my two desktops I'll call them new and old. Both of them are on the latestCanary build. I tried printing a recipe in Edge Canary and Firefox on the old desktop. It wouldn't print. The preview never loaded. When I try to open the printer queue I get an error about needing a program from the MS Store to open it. I then tried printing a document as a test and the printer worked ok. On the new desktop the recipe prints ok in Firefox. When I print the recipe using Edge Canary the second page is upside-down. On the old desktop I'm going to do a repair install and see what happens. Does anyone have any suggestions on how to get Edge printing correctly on the new desktop? I'll worry about the old desktop after I try doing the repair install. I almost forgot to mention that I went ahead and installed all the software from Brother on both computers.

I have the Brother MFC-2710DW and have no problems printing whether I'm running a general release or Insider version of Windows.

I have it set up as wireless (It asks me to plug in the printer cable during installation); when it finishes, everything's OK.

I will say, installation is rather confusing at times.

BTW, I always go to Brother to download the latest files they have for my Brother printers.

Winuser · Dec 13, 2023

Wynona said:
I have the Brother MFC-2710DW and have no problems printing whether I'm running a general release or Insider version of Windows.

I have it set up as wireless (It asks me to plug in the printer cable during installation); when it finishes, everything's OK.

I will say, installation is rather confusing at times.

BTW, I always go to Brother to download the latest files they have for my Brother printers.

Setting up the printer on both desktops was easy. I'm using Wi-Fi and Windows found the printers and installed the drivers without any problems. The printer prints as expected except for when using Edge. I don't know when the printer queue problem started. It happens on both desktops. I wouldn't have known if I didn't t the problem trying to print from Edge and Firefox. I tried opening the printer queue to see if the print jobs were listed. By installing the complete software from Brother I did fix the problem printing from Firefox on my old desktop. I forgot to add to my last post that the work around is on my new desktop. I still can't print in Edge on my old desktop. The preview will not load.

Winuser · Dec 13, 2023

After trying everything I could think of such as installing the Brother software, deleting and reinstalling the driver and a repair install I can now print from Edge. I have to select Print using system dialog. I'm hoping that the next Canary build will include a fix to my problem. I doubt it but it is possible. The problem still isn't properly fixed so I'm leaving this thread open.

Winuser · Dec 13, 2023

I found a way around the printer queue not opening. I can use Control Panel - Devices and Printers and click on the printer and choose See whats printing. I just updated my new desktop to Canary build 26016 and the problem is still there. I haven't tried printing from Edge yet.

Edit: With build 26016 I can now print from Edge although the even pages are upside down.

Wynona · Dec 13, 2023

Winuser said:
I found a way around the printer queue not opening. I can use Control Panel - Devices and Printers and click on the printer and choose See whats printing. I just updated my new desktop to Canary build 26016 and the problem is still there. I haven't tried printing from Edge yet.

Edit: With build 26016 I can now print from Edge although the even pages are upside down.

I don't use Edge.

Try printing from MS Word or Notepad to see if it does what it's supposed to do.

Also, I think a separate team is working on Edge . . . I keep seeing that Edge has been updated, not that it seems to make any difference for you.