Lenovo Ideapad Flex 5 14alc7 Windows 11 Home - refurbished by a well known computer sales and service company (not Best ***) ... additional specs not currently available
I recently purchased my first Windows 11 machine. During setup and updates the unimaginable occurred. I was greeted by a screen message reading " preparing bitlocker recovery". I have never used bitlocker: therefore, I have no key. Now there is an endless loop of operations provided for me. I have passed the time for free return to the store. My research has indicated that short of reinstall this machine has been bricked.
Further research has revealed several possible solutions, leaving me with the question, "What method of recovery using a Windows 10 machine would be the best?"
Please provide links to appropriate tutorials or step-wise instructions.
Thanks in advance for helpful replies.
caffeine
I recently purchased my first Windows 11 machine. During setup and updates the unimaginable occurred. I was greeted by a screen message reading " preparing bitlocker recovery". I have never used bitlocker: therefore, I have no key. Now there is an endless loop of operations provided for me. I have passed the time for free return to the store. My research has indicated that short of reinstall this machine has been bricked.
Further research has revealed several possible solutions, leaving me with the question, "What method of recovery using a Windows 10 machine would be the best?"
Please provide links to appropriate tutorials or step-wise instructions.
Thanks in advance for helpful replies.
caffeine
Last edited:
My Computer
System One
-
- OS
- windows 11 home 64bit 23H2
- Computer type
- Laptop
- Manufacturer/Model
- Lenovo ideapad 5
- CPU
- AMD RYZEN 5 8645HS, base 4.3GHz- up tp 5 GHz
- Memory
- 16GB DDR5
- Monitor(s) Displays
- 2
- Screen Resolution
- 1920x1200
- Hard Drives
- 512 GB SSD
- PSU
- 65W
- Case
- military grade, color-abtss blue
- Keyboard
- backlit, light blue
- Mouse
- Logitech M100
- Internet Speed
- SLOOOOOOOW
- Antivirus
- Windows Defender & MBAM
- Other Info
- novabench score 2443