Outlook 365 - Empty Inbox - Win 11


HDL

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Windows 11 Pro ver. 22H2
My Outlook is from Microsoft 365 and I leave my it open all day long until I turn off my computer. I replied to an email from a streaming service. I still have that reply in my sent file. That is all I did, I did no deleting of anything, yet when I returned my attention to the Inbox there was a message that there was nothing to display. At least 80 Inbox items had disappeared. I restarted Outlook and then restarted the computer, all to no avail. I have managed to retrieve all my Inbox messages, which I found in the deleted folder. In addition, I backup my Outlook PST file on a weekly basis in case something like this happens. I know someone is going to think that I accidentally deleted my entire Inbox without me realizing it but, I assure you that is not the case. So I can avoid anything like this happening in the future, does anyone have any idea what happened this time to delete my entire Inbox? Thanks.
 

My Computer

System One

  • OS
    Windows 11 Pro ver. 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    ACPI x64-based PC
    CPU
    12th Grn. Intel i7-12700K 3600 Mhz 12 Cores
    Motherboard
    ASUSTeK - Prime Z690-P WIFI
    Memory
    64 GB DDR5
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    NVIDIA GeForce GTX 1650
    Sound Card
    NVIDIA High Definition Audio
    Monitor(s) Displays
    ViewSonic
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    1920 x 1080
    Hard Drives
    HDS72252 5VLAT80 2 Tb ssd Hard drive
    PSU
    850 Watt Power Supply
    Case
    19" high desktop
    Cooling
    A lot of fans
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    Logitech
    Mouse
    Logitech
    Internet Speed
    500 Mg
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    FF
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    Windows Defendor & Malwarebytes
    Other Info
    2 Asus Blu-Ray burners - BW - 16D1HT
Something is wrong with Microsoft, my dad hasn't been able to receive Hotmail in his Office Outlook for weeks but MS Outlook (app) works, my hotmail /outlook mail is intermittent.
 

My Computer

System One

  • OS
    WIN 10 Pro
Do you have a cat or other small animal? I wonder if he/she stood on the keyboard & managed to select all then the Del key or something similar.
 

My Computer

System One

  • OS
    Windows 11 Pro 64bit
    Computer type
    Laptop
    Manufacturer/Model
    PC Specialist Optimus VII V17-960 Gaming Laptop.
    CPU
    6th Gen Intel Core i7-6700HQ Quad Core processor.
    Memory
    16GB HyperX IMPACT 1600MHz SODIMM DDR3 (2 x 8GB)
    Graphics Card(s)
    NVIDIA® GeForce® GTX 960M - 2.0GB DDR5 Video RAM - DirectX® 12
    Sound Card
    Intel 2 Channel High Def. Audio + SoundBlaster™ Cinema 2 & Realtek
    Monitor(s) Displays
    Optimus Series: 17.3" Matte Full HD IPS LED Widescreen (1920x1080)
    Screen Resolution
    Full HD IPS display (1920 x 1080).
    Hard Drives
    4TB SSD (internal).
    1x 1TB & 1x 5TB external HDDs.
    Cooling
    STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
    Keyboard
    Logitech K800 wireless keyboard
    Mouse
    Logitech M705 wireless mouse
    Internet Speed
    Upto 100Mbps
    Browser
    Edge.
    Antivirus
    Windows Defender & MalwareBytes pro.
Do you have a cat or other small animal? I wonder if he/she stood on the keyboard & managed to select all then the Del key or something similar.
LOL, no animals at all.
 

My Computer

System One

  • OS
    Windows 11 Pro ver. 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    ACPI x64-based PC
    CPU
    12th Grn. Intel i7-12700K 3600 Mhz 12 Cores
    Motherboard
    ASUSTeK - Prime Z690-P WIFI
    Memory
    64 GB DDR5
    Graphics Card(s)
    NVIDIA GeForce GTX 1650
    Sound Card
    NVIDIA High Definition Audio
    Monitor(s) Displays
    ViewSonic
    Screen Resolution
    1920 x 1080
    Hard Drives
    HDS72252 5VLAT80 2 Tb ssd Hard drive
    PSU
    850 Watt Power Supply
    Case
    19" high desktop
    Cooling
    A lot of fans
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    500 Mg
    Browser
    FF
    Antivirus
    Windows Defendor & Malwarebytes
    Other Info
    2 Asus Blu-Ray burners - BW - 16D1HT
I've been working with / on computers for 40 years and have indeed seen many strange, inexplicable things happen. Candidly, in this instance it's hard to believe user error wasn't in some way a contributing factor, but I guess it's not impossible. In any event, the good news is you had a copy of your .pst file so you were able to retrieve all but the most current messages.
 

My Computer

System One

  • OS
    W10, W11
    Computer type
    PC/Desktop
    Manufacturer/Model
    2 HP Desktops, 1 Dell Desktop, 2 Dell XPS Laptops, 1 HP Laptop

My Computer

System One

  • OS
    Windows 11 Pro 64bit
    Computer type
    Laptop
    Manufacturer/Model
    PC Specialist Optimus VII V17-960 Gaming Laptop.
    CPU
    6th Gen Intel Core i7-6700HQ Quad Core processor.
    Memory
    16GB HyperX IMPACT 1600MHz SODIMM DDR3 (2 x 8GB)
    Graphics Card(s)
    NVIDIA® GeForce® GTX 960M - 2.0GB DDR5 Video RAM - DirectX® 12
    Sound Card
    Intel 2 Channel High Def. Audio + SoundBlaster™ Cinema 2 & Realtek
    Monitor(s) Displays
    Optimus Series: 17.3" Matte Full HD IPS LED Widescreen (1920x1080)
    Screen Resolution
    Full HD IPS display (1920 x 1080).
    Hard Drives
    4TB SSD (internal).
    1x 1TB & 1x 5TB external HDDs.
    Cooling
    STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
    Keyboard
    Logitech K800 wireless keyboard
    Mouse
    Logitech M705 wireless mouse
    Internet Speed
    Upto 100Mbps
    Browser
    Edge.
    Antivirus
    Windows Defender & MalwareBytes pro.
I've been working with / on computers for 40 years and have indeed seen many strange, inexplicable things happen. Candidly, in this instance it's hard to believe user error wasn't in some way a contributing factor, but I guess it's not impossible. In any event, the good news is you had a copy of your .pst file so you were able to retrieve all but the most current messages.
I totally agree with you about the user error. However, I can assure you that, to the best of my knowledge, I did not tell Outlook to either delete all my Inbox messages, nor did I tell it to empty the Inbox folder. The latter of which requires two interactions of the user, the former only one, I believe. I too have been using computers of one for or another for over 40 years back when punch tapes or punch cards were required. Ran through all the DOS programs also. I believe MS Office first offered Outlook with Office 97. In any case, whenever it first came out, that is when my company required its use. In all that time, I never made this mistake before, but stranger things have happened to me over the years, so I can not rule it out. Hopefully, it never happens again.
 

My Computer

System One

  • OS
    Windows 11 Pro ver. 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    ACPI x64-based PC
    CPU
    12th Grn. Intel i7-12700K 3600 Mhz 12 Cores
    Motherboard
    ASUSTeK - Prime Z690-P WIFI
    Memory
    64 GB DDR5
    Graphics Card(s)
    NVIDIA GeForce GTX 1650
    Sound Card
    NVIDIA High Definition Audio
    Monitor(s) Displays
    ViewSonic
    Screen Resolution
    1920 x 1080
    Hard Drives
    HDS72252 5VLAT80 2 Tb ssd Hard drive
    PSU
    850 Watt Power Supply
    Case
    19" high desktop
    Cooling
    A lot of fans
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    500 Mg
    Browser
    FF
    Antivirus
    Windows Defendor & Malwarebytes
    Other Info
    2 Asus Blu-Ray burners - BW - 16D1HT
I still have a box on 98 column punch cards I use for notes LOL

And I believe you didn't do anything intentionally. But accidents do happen. If not, we both know that gremlins do exist where computers are concerned :D
 

My Computer

System One

  • OS
    W10, W11
    Computer type
    PC/Desktop
    Manufacturer/Model
    2 HP Desktops, 1 Dell Desktop, 2 Dell XPS Laptops, 1 HP Laptop
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